Communicating

Communicating is one of Business Mastery's Seven Essential Skills. Your objective is to continue to improve this skill on your road to mastery.

Overview

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In this overview, we will preview all of the lessons within Business Mastery's Seven Essential Skills course on Communicating.

Top Level: The Cost of Poor Communications

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In this lesson, you will learn the unbelievable high cost of even a single communications mistake.

Checklist: Understanding the Environment

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In this lesson, you will learn the importance of understanding the environment surrounding the communications you are about to undertake.

Also, you may want to download your copy of the Communications Checklist so you can take notes.

Checklist: Creating the Communications Plan

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In this lesson, you will learn the importance of having a plan before you communicate and how to put one in place.

Checklist: Determining Your Approach

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In this lesson, you will discover many alternatives approaches to take with your planned communications and how to pick the most appropriate one

Checklist: Sending the Message

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In this lesson, you will learn all you need to know about sending effective messages.

Checklist: Receiving the Message

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In this lesson, you will your second responsibility in communications: that of a message receiver and how to be highly proficient at it.

Checklist: Confirming Understanding

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In this lesson, you will learn the necessity to confirm all messages are clearly understood; and, how to do so in your role as a sender and as a receiver.

Key Learnings: Taking Appropriate Action

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In this lesson, you will learn how to delay taking any action until you clearly understand the message; and, how to make certain the move you make is the Appropriate Action.

Vital Tool: The Communications Loop

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In this lesson, you will learn how to use a vital tool called the Communications Loop to assure all the messages you send and receive are clearly understood.

Review & Assignment

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In this lesson, together we will review everything in the Communications Excellence Course and give you this Assignment to make certain your internalize it all.

  1. Pick a communications goal for an important interchange in the future.
  2. Describe the audience.
  3. Determine the method you plan to use and why.
  4. Determine the medium and why.
  5. Determine the time and place and why.
  6. Determine the technique you are going to use and why.